Privacy Policy

Last updated: January 1, 2025

Introduction

ChenPo LLC, doing business as CloudRepo ("we," "our," or "us"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our repository management services. ChenPo LLC is a North Dakota limited liability company.

Information We Collect

Information You Provide

  • Account Information: When you create an account, we collect your name, email address, company name, and billing information.
  • Repository Data: We store the artifacts and repositories you upload to our service.
  • Support Communications: We collect information you provide when contacting our support team.
  • Payment Information: We use third-party payment processors and do not store credit card information directly.

Information Collected Automatically

  • Usage Data: We collect information about how you interact with our services, including API calls, bandwidth usage, and storage metrics.
  • Log Data: Our servers automatically record information including IP addresses, browser types, and access times.
  • Cookies: We use cookies to maintain sessions and remember your preferences.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns and trends
  • Detect, prevent, and address technical issues
  • Protect against fraudulent or illegal activity

Data Sharing and Disclosure

We do not sell, trade, rent, or market your personal information to third parties. We put our users first and only share your information in the following limited situations:

  • Service Providers: We share data with third-party vendors who perform services on our behalf (e.g., payment processing, email delivery).
  • Legal Requirements: We may disclose information if required by law or in response to valid legal requests.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred.
  • Consent: We may share information with your explicit consent.

Data Security

We implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and audits
  • Access controls and authentication mechanisms
  • Employee training on data protection
  • Incident response procedures

Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. When you delete your account, we will delete or anonymize your personal information, unless we are required to retain it for legal purposes.

Your Rights and Choices

You have the following rights regarding your information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct inaccurate information.
  • Deletion: You can request that we delete your personal information.
  • Portability: You can request your data in a machine-readable format.
  • Opt-out: You can opt out of marketing communications at any time.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it.

California Privacy Rights

California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete personal information, and the right to opt-out of the sale of personal information (which we do not do).

European Privacy Rights

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with a supervisory authority.

Updates to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For material changes, we will provide additional notice via email or through our services.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@cloudrepo.io
  • Company: ChenPo LLC d/b/a CloudRepo
  • Jurisdiction: North Dakota, United States

Data Protection Officer

For privacy-related inquiries, you can also contact our Data Protection Officer at dpo@cloudrepo.io.

Legal Information

This Privacy Policy is provided by ChenPo LLC, a North Dakota limited liability company doing business as CloudRepo. Any disputes arising from this policy shall be governed by the laws of North Dakota.